We offer a flexible selection of online courses covering topics such as anatomy, biomechanics, evaluation, massage techniques, stretching, red-light therapy and saddle assessment, designed for independent study at your own pace. Inclusions for each online course are outlined on our website: https://horsemassagecourse.com.au/online-courses

(a) You will have access to the online learning materials for your Online Course for 12 months from date of purchase.

(b) We reserve the right to retire, replace or discontinue the Online Courses at any time. If we decide to retire or discontinue the Online Course, we will provide reasonable notice to you where practical and endeavour to offer suitable alternatives. You will be eligible for a refund of the relevant course fees if a suitable alternative is not available.

(c) While we aim to provide uninterrupted access to the course materials, access may be temporarily disrupted from time to time due to platform maintenance, technical issues or matters beyond our control.

(a) The course fees are listed on the website in Australian dollars (AUD) and are inclusive of GST for Australian customers.

(b) Payment can be made by credit card, debit card, Afterpay, Google Pay, Apple Pay or PayPal.

(c) Payments are processed securely via third-party payment processors: Stripe, PayPal, Google Pay and Apple Pay. You may incur additional payment processing fees depending on the payment method you select.

(d) Your access to the Online Course is conditional upon timely payment of all fees. We reserve the right to revoke or suspend access if any payments are overdue.

(e) If you are purchasing from outside Australia, the applicable VAT or local equivalent will be calculated and applied at checkout based on your location. You are responsible for any currency conversion costs, fees or charges applied by your bank or payment provider.

(f) Certificates and course completion documents will only be issued once all course fees have been paid in full.

(a) We offer a 14-day money-back guarantee to eligible purchasers. To qualify for a refund:
(i) you must submit your refund request by email to info@equestricare.com.au within 14 days of the date you purchased the Online Course; and
(ii) your request must include a brief explanation of why you believe the Online Course did not provide the value you were expecting.

(b) If these conditions are met, we will process your refund to the original payment method paid for the Online Course fee, less any non-refundable payment processing fees charged to us by third party payment providers.

(c) No refunds or cancellation of payment plans will be provided after 14 days from your join date, except where required under the Australian Consumer Law (ACL).

(a) If you are a consumer within the meaning of the Australian Consumer Law, then the supply of the Online Course comes with guarantees that cannot be excluded under the ACL. Nothing in these Terms limits any right that you may have under those guarantees.

(b) Provided that we have supplied the Online Course in accordance with these Terms and any applicable guarantees that cannot be excluded under the Australian Consumer Law, to the maximum extent permitted by law, we will not be liable to you for any loss, damage, cost or expense (Loss) (including indirect or consequential loss) that you or a horse may suffer arising out of or in connection with your participation in the Online Course or use or application of the course materials.

(c) Where we cannot exclude our liability for any loss or damage in connection with a breach of the Australian Consumer Law, but are permitted to limit our liability, then, unless you establish that it is not fair and reasonable for us to do so for the purposes of the Australian Consumer Law, our liability to you in respect of any rights under the ACL is limited to refunding the cost of the Online Course.

(d) You indemnify us against any Loss (including reasonable legal costs) suffered or incurred by us arising directly or indirectly from or in connection with your breach of these Terms, your misuse of the course materials or your negligent acts or omissions. Except to the extent that we caused the Loss, you indemnify us for any Loss arising from a claim by a third party that results from your breach of these Terms, your misuse of the course materials or your negligent acts or omissions.

(a) Upon successful completion of your Online Course and payment of all fees, you will receive a Certificate of Completion issued by Equestricare. This certificate recognises that you have completed the course but does not represent a formal qualification, accreditation or certification under the Australian Qualifications Framework (AQF).

(b) The certificate is for personal and educational recognition only and does not confer any professional status, registration, licence or right to practise as an equine therapist or other professional.

(c) We make no representation or guarantee that completing an Online Course will lead to employment, business opportunities, or membership with any professional body.

(d) You must not present or advertise the Certificate of Completion as a formal qualification, accreditation or professional licence.

(e) The Certificate of Completion may qualify for Continuing Professional Development (CPD) recognition. Acceptance of CPD hours is at the sole discretion of the relevant professional association or organisation, and we make no representation or warranty that the course will be recognised by any particular organisation.