(a) We offer the following Certificate Courses:

(i) Certificate in Equine Sports Massage: accredited by the Equine Therapies Association of Australia and the International Institute of Complimentary Therapies. This program combines online theory, case studies and a 5-day practical intensive to qualify students in equine sports massage, anatomy and rehabilitation planning.

(ii) Certificate in Equine Tissue Mobilisation: an advanced online program with case studies and an optional practical intensive designed for existing or bridging therapists to learn specialised joint and soft-tissue mobilisation techniques.

(iii) Certificate in Photobiomodulation for Horses: a blended distance-learning course teaching anatomy, acupoints and the safe application of light therapy for equine healing, pain management and performance.

(a) Course details, inclusions and eligibility requirements are outlined in the respective Enrolment Pack (available on our website here and here). By enrolling, you confirm that you have read, understood and meet the eligibility requirements for the Certificate Course.

(b) To enrol in a Certificate Course, you may either:
(i) complete and submit a manual (paper-based) enrolment form; or
(ii) sign up online through our website.

(c) Enrolment in a Certificate Course is confirmed once payment has been received, provided you meet the eligibility criteria published in the relevant Enrolment Pack.

(d) If you are under 18 years of age, a parent or legal guardian must complete the enrolment process and accept these Terms on your behalf. The parent or guardian agrees to be responsible for your compliance with these Terms, and indemnifies us for any loss, cost or liability arising from your participation in the Certificate Course or breach of these Terms.

(a) A full refund is available if you withdraw from the Certificate Course within 48 hours after payment and before course access has been provided.

(b) A 50% refund may be available if you withdraw from the Certificate Course within 7 days after payment and have not accessed online content or attended a practical intensive.

(c) No refunds or cancellation of payment plans will be provided after 7 days from the date of payment, or if course materials have been accessed, except where required under the Australian Consumer Law (ACL).

(d) Practical intensives require significant time, planning and expense to organise. Withdrawal from a scheduled practical intensive will incur a cancellation fee:
(i) Within 14–30 days of practical: $250.
(ii) Within 14 days of practical: $500.
(iii) Non-attendance without notice: $750.

(e) Requests for refunds, withdrawals or transfers must be made in writing to info@equestricare.com.au

(a) Each Certificate Course includes a standard study period of 24 months from the date of enrolment.

(b) If you need additional time to complete your studies, you may request an extension in writing before your course expiry date. Extensions are granted at our discretion and may be approved for either 6 or 12 months, depending on your circumstances. An extension fee applies to all approved extensions.

(c) If you are unable to attend your scheduled practical intensive, you may request a transfer to a later practical intensive date in writing at least 30 days prior. Transfers are granted at our discretion and may be subject to an administrative fee.

(d) Only one extension or transfer may be permitted per enrolment unless otherwise agreed.

(e) If you fail to complete the Certificate Course within the study period and you have not been granted an extension, you must re-enrol and pay for the course in full.

(a) We own all copyright and other intellectual property in the Certificate Courses, including but not limited to all course materials, videos, text and branding.

(b) By enrolling in a Certificate Course, you are granted a non-exclusive, non-transferable, revocable licence to access and use the course materials for your own personal use.

(c) You must not download, copy, alter, re-use or share any part of the course materials including but not limited to digital materials, physical materials and videos, except where materials are specifically provided for you to download for your own personal use. You must not share your personal access details with another person.

(a) Our Certificate Courses are designed for educational and informational purposes only. They are designed to teach equine massage, tissue mobilisation and photobiomodulation techniques for general wellness and performance support, not to diagnose, treat or cure medical or veterinary conditions.

(b) We are not a veterinary service, and the information and demonstrations provided during our courses do not constitute veterinary advice. You should seek guidance from a qualified veterinarian or equine health professional for any specific medical concerns relating to a horse.

(c) While we take reasonable care to provide accurate and safe instruction, horses are large, unpredictable animals and working with them involves inherent risks. You are responsible for handling all horses safely, following directions and acting within your level of training and experience at all times.

(d) After completing a Certificate Course, you are solely responsible for how you apply the techniques, information and methods you have learned. You must exercise independent judgment and ensure you work within your competence and scope of practice.

(a) Certificate Course students receive lifetime access to the Equestricare Community and our Practitioner Directory. “Lifetime access” means access for as long as the Equestricare Community and/or Practitioner Directory is made available by us on our current platform (or a comparable platform if we transfer it in future).

(b) We reserve the right to retire, replace or discontinue the Equestricare Community and/or the Practitioner Directory at any time. Lifetime access does not guarantee that the Equestricare Community and Practitioner Directory will be available indefinitely or in perpetuity. If we decide to retire or discontinue the Equestricare Community or the Practitioner Directory, we will provide reasonable notice to you where practical.

(c) By participating in the Certificate Course, Equestricare Community and/or Practitioner Directory, you agree to comply with our Code of Conduct - Community Guidelines (here).

(a) Practical intensives are in-person training sessions held as part of a Certificate Course, where students apply and demonstrate the techniques learned through the online modules under instructor supervision. These sessions are conducted over several consecutive days and involve hands-on work with horses in a structured, safe learning environment.

(b) You must sign a Waiver of Liability to be able to participate in a practical intensive. You must also follow all safety instructions and directions during practical intensives. We reserve the right to remove you from any activity if your behaviour or actions are unsafe or pose a risk to yourself, others or any horse.

(c) You are responsible for your own travel arrangements and associated costs to and from the practical intensive venue.

(d) We reserve the right to cancel, reschedule or relocate practical intensives if required due to circumstances beyond our reasonable control (including due to weather, insufficient enrolments or venue availability). If this occurs, we will provide as much notice as reasonably possible and endeavour to offer a suitable alternative. You will be eligible for a refund of the practical intensive fee if a suitable alternative is not available. We are not responsible for any additional costs you may incur in connection with travel, accommodation or other arrangements arising from such changes.

(a) You must comply at all times with these Terms and the Code of Conduct.

(b) We may remove content, restrict access, suspend your account or terminate your enrolment (including your participation in the Certificate Course, practical intensive, the Equestricare Community, the Practitioner Directory or any related platform) if we reasonably determine that you have:
(i) breached these Terms, the Code of Conduct or any applicable policy;
(ii) engaged in conduct that is unsafe, unlawful, offensive or disruptive;
(iii) failed to pay any fees when due; or
(iv) provided false or misleading information during enrolment.

(c) For minor breaches, we may provide a warning and opportunity to remedy. For serious misconduct, safety risks or unlawful behaviour, suspension or termination may occur immediately.

(d) If your enrolment or access is terminated, you will be notified, removed from the Equestricare Community and the Practitioner Directory, and your account will be disabled or deleted. No refund will be provided. If you believe an action under this clause was taken in error, you may contact us within 7 days to request a review.

(a) Our Privacy Policy governs how we collect and handle your data. By enrolling in a Certificate Course and using the website, you also consent to our Privacy Policy. Our Privacy Policy can be accessed here.